I received an email about a promotion, but the discount isn't applied. What can I do?

Every e-mail with a special offer contains the button "Apply discount".

Important: You apply the discount by clicking on "Redeem discount" in the e-mail you received. You will then be taken directly to the payment page and will see the prices with the applied discount.

To enter the discount, proceed as follows:

  1. Log in to Doméstico24
  2. Go to your personal e-mail inbox of the e-mail address you are signed up with on Domestico24, and open the e-mail you received that has a valid promotion. Click on the "Redeem discount" button in the email you received from us. This will take you directly to the payment page in your user account on Doméstico24. Now all prices should be visible, with the discount applied.
  3. Click on the discounted price plan of your choice.
  4. Choose your payment method and complete the payment.

If you are still experiencing difficulties, don't hesitate to contact our support team, we are happy to help!