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How do we ensure that the domestic helpers are trustworthy?

We check every new profile manually through a multi-stage quality assurance process. In addition, the domestic helpers have the possibility to verify their profile. We use the same system for this that banks use, for example. You can recognize a verified profile by the "Verified" icon next to the person's name.

In addition, we have a very reliable rating system — you can easily see the quality and trustworthiness of the domestic help from the ratings. In addition, in each profile you can see the response rate, the last login date, as well as uploaded CVs, diplomas and references. In this way, you can assess whether the person is active on our platform and what experiences other employers have had with them.

For example, you can assume a serious candidate if the profile meets the following criteria:

  • a profile picture suitable for application
  • at least two good ratings
  • exciting introductory text
  • references (already uploaded or available on request)

Learn more about how we ensure security on our platforms here: Security